MSX Ricerca e Selezione, an MSX International Group company, is a recruiting and selection firm appointed by the Italian Welfare authorities (see license N° G811S0011289) supporting, as business partner, MSXI and all the players in the automotive business segment (OEM, NCS, Dealer and other) in identifying and developing talented people.
As Sr professionals in Human Resources we leverage our professional network as well as MSX International global network and organization to execute Recruiting and Selection, Orientation & Assessment Centre, Development plan designing activities.
We are proud of our experience and automotive best practices, the state-of-the-art technology and the in-depth information that will help you to boost your company's efficiency and profits.
MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.
To learn more about MSXI, please visit www.msxi.com
We are currently looking for an:
“Automotive Trainer fluent in Greek and English Languages”
Purpose of the Position:
The Automotive Trainers will be responsible for delivering Training and support the managerial and operative resources in the retail network as car manufacturers, distribution networks and internal staff.
They will be also responsible for providing innovative solutions in order to support the achievement of growth and development KPI.
Duties and Responsibilities:
The Trainer, according to the Project Manager and the Team Leader, will have to:
•Analyse Client’s training needs;
•If requested, provide technical support to the Account Manager in the proposal training planning;
•Plan and organize training courses, ensuring an excellent level of competence during the delivery;
•Manage training participants according to the daily situations, always ensuring a high quality of the provided service;
•Prepare the classroom and rearrange it at the end of the course;
•Cooperate to build a team building, collaborate in problem solving activities (team working) and communicate to the Manager potential critical situations;
•Commit to improving his/her quality standards;
•Measure his/her results continuously;
•Reporting to the Project Manager;
•Maximize Customer Satisfaction in relation to the provided services;
•Support Knowledge Management by collecting and sharing Best Practices.
Education, Competencies and Experience required:
The Trainer must have excellent communication skills, knowing how to establish good interpersonal relationships by adapting language skills to the different interlocutors.
Leadership skills and an orientation to processes and problem solving are required for classroom management.
The trainer needs to have aptitude for Team working and a great interest in the automotive branch.
•3 to 5 years of experience as Consultant or Trainer;
•4 or more years of experience in the Automotive branch;
•Excellent knowledge of Greek and English Languages;
•A third language is a plus;
•Office package and main automotive DMS knowledge;
•In-depth knowledge of dealership processes (New, Used, Service and Warehouse);
•Excellent legislation knowledge regarding warranty and distribution;
•KPI knowledge and indicators: sale and aftersales;
•Marketing elements knowledge: CRM;
•Cost Absorption Factor, Industrial Accounting (analytical), good BM structure and analysis knowledge;
•Effective and interpersonal communication competence, Neurolinguistic Programming elements, Public Speaking;
•Internal dynamics recognition in dealerships, negotiation skills;
•Knowing how to structure, organize and explain a course; know how to create supportive tools for daily activities;
•Know how to distinguish between Urgencies (time) and Priorities (objectives). Organize the daily activities based on the emergencies and the priorities;
•Know how to make simple complex concepts.
If you are interested in this opportunity, please send your CV and cover letter to:
MSX RICERCA E SELEZONE
Viale Alexandre Gustave Eiffel, 13-15
00148 - Rome
Tel: 06 877 67 236
Fax: 06 912 51 113
MSX International is an equal opportunity employer and positively commits to build a truly diverse workforce.
Only shortlisted candidates will receive a direct reply.
Personal data treatment abides with the applicable European regulations.